Privacy Policy

Effective Date: 18-06-2024

Brightbell Janitors (“we”, “our”, “us”) operates the website https://brightbelljanitors.com (the “Site”). This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information we receive from users of the Site.

1. Information Collection

We collect the following types of personal information:

  • Personal Information: Name, email address, postal address, phone number.
  • Payment Information: Payment details are collected and processed securely via our payment processor, Stripe ( https://stripe.com ).
  • Cookies and Tracking Technologies: We use cookies to enhance user experience and track website performance.

2. Use of Information

The information we collect is used strictly to provide and improve our services. We do not use personal information for marketing or any commercial purposes. Specifically, we use your information to:

  • Process and manage your bookings and payments.
  • Respond to your inquiries and provide customer support.
  • Improve our services and website functionality.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • Payment Processors: We share payment information with Stripe for processing transactions securely.

4. Data Security

We implement various security measures to ensure the safety of your personal information:

  • Data Encryption: All sensitive information is encrypted during transmission.
  • Web Application Firewall (WAF): We use a WAF to protect our website from attacks and unauthorized access.

5. User Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.

To exercise any of these rights, please contact us at [email protected].

6. Cookies

Our Site uses cookies to:

  • Remember your preferences and settings.
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and interactions to improve site experiences.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

7. Third-Party Links

Our website currently does not contain links to third-party websites.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Display a notice on our website.
  • Notify account holders via email if applicable.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

By using our Site, you consent to our Privacy Policy.

This Privacy Policy is designed to inform you about our practices regarding the collection, use, and protection of personal information. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly.